How to Get Citrix Working on Your Home Computer.
Please remember that Wasatch Mental Health does not support working from home. Remote access thru Citrix is a privilege not a right. Please do not request further help from the IT staff with trying to get Citrix to work at Home. There are far to many variables involved with home computers for this guide to work for everyone. (Viruses, Spyware, Aol) If you cannot get it to work with this guide you will need to hire someone to fix your computer and get Citrix running on it.
(When I type 10.x the "x" is a variable and can mean 1 or 2 or even 3, so if you don't find the 10.x version it is ok.)
(Please make sure your machine is free of Viruses and Spyware before starting this guide)
1. Go to the Citrix website at www.citrix.com and download the newest Citrix client for your version of windows (Windows XP, Windows 98, Windows 2000.)
Go to www.citrix.com.
Click on the Download link on the top middle of the page.
Click on the Clients link.
Click on the link under Citrix XenApp Windows Vista/XP/2000/2003 - Windows 32-bit labeled Citrix Presentation Server Web Client Version 10.200. (The newest version is always best.)
Click on the Download link for the Web Client Package with the .msi extension.
Save the file to disk. Preferably somewhere you will remember or know how to find. (Like the Desktop)
2. Install the file you just downloaded.
Double click on the file you just downloaded. It should start the setup process.
3. Now close all open Internet Explorer and/or Firefox windows.
4. Now reopen Internet Explorer or Firefox and go to the WMH Citrix Login Page.
5. Login using your work login and password for Citrix.
6. Select the WMH Desktop Icon.
7. If all has went well you should be looking at your Citrix Desktop.
8. If this guide did not work for you, you will need to try again or hire somebody to do it for you.