RECOVERY OUTREACH CENTER (ROC)
 (801) 373-7393

Provides 24-hour a day crisis mental health consultations  to all age groups. Crisis services are provided over the telephone and through face-to-face assessments.  Meet our staff at the ROC.  

VANTAGE POINT
(801) 373-2215

Vantage Point provides 24-hour a day, 7 days a week crisis residential services for male and female youth ages 10-17 who are at risk of becoming runaways (or are runaways) or experiencing serious parent-child conflicts at home.


Recovery Outreach Center (ROC)
1175 E. 300 N.  Provo, UT

In Utah County:
24 Hour Crisis Line:
(801) 373-7393

In Wasatch County:
24 Hour Crisis Line:
(801) 318-4016

Individuals, with or without Medicaid,  experiencing a mental health  crisis may access Crisis Services by:

  • Calling the 24-Hour Crisis Line. Family members or friends may also call the Crisis Line if they are concerned about an individual and unsure of what to do or where to go for help.
  • Going to the Recovery Outreach Clinic and meeting with a Crisis Therapist (during business hours).
  • Going to the nearest hospital emergency room for evaluation.

Wasatch Mental Health offers an array of crisis services with a goal to provide treatment and supports to individuals experiencing a psychiatric crisis in the community whenever possible. Inpatient Services are available when needed, but our continuum of services allows us to look at other options to engage individuals in necessary treatment first.

 

Family Assessment Stabilization Team (Daytime Crisis)

The Family Assessment Stabilization Team (FAST team) focuses on timely intervention and prevention to both youth and adults who may be experiencing a mental health crisis.  FAST includes:  24-hour access to  evaluation and consultation, Mobile Crisis Outreach (as appropriate) in the community, short-term day services at the Recovery Outreach Center (ROC).  The FAST team provides assessment, prevention, crisis resolution, consultation, and follow-up services while working closely with other community agencies and providers.

Intensive Residential Treatment (IRT)

IRT is a residential care/treatment program to help adults with chronic mental illness by providing resources, services, and opportunities as an alternative to psychiatric hospitalization.  IRT is a 16 bed residential facility serving both men and women.  IRT is staffed with 24-hour, 7-days a week personnel including a nurse.  Services provided include:  assessment, individual therapy, group therapy, skills development, case management, day treatment, and medication management.  A psychiatrist makes rounds bi-weekly and is available on-call, 24-hours a day. At this time, IRT admissions must be initiated following a crisis evaluation.

Bridge Team (An ACT-like Model)

The Bridge program was created to provide more intensive community support for individuals transitioning from inpatient care to less-restrictive settings as well as to those individuals needing more intensive services to live successfully in the community.  The Bridge program is based on an Assertive Community Treatment (ACT) model of care but has been tailored to meet local needs.  The Bridge team delivers in-home services to individuals whose illness prevents them from successfully participating in services delivered in a more traditional setting.  This concept is known as “a hospital without walls”.

Inpatient Services

Inpatient services are provided to Medicaid clients in Utah County by contracts with several local hospitals: Utah Valley Regional Medical Center (Provo), Provo Canyon Behavioral Hospital (Orem), and Mountainview Hospital (Payson).

Utah State Hospital (USH)

The Utah State Hospital operates under the direction of the Utah Department of Human Services and provides longer term care and more intensive treatment for individuals.  Referrals to the Utah State Hospital are made by Wasatch Mental Health (or other local community mental health centers in Utah) or by a Utah State District Court Judge (for forensic units).   Wasatch Mental Health provides a staff liaison to both the Adult and Child/Youth programs to monitor progress and assist with discharge planning and follow up care. Both Utah and Wasatch counties are allocated a limited number of USH beds according to population census.