RECOVERY OUTREACH CENTER (ROC)
1175 E. 300 N. Provo, UT
Provides 24-hour a day crisis mental health consultations to all age groups. Crisis services are provided over the telephone and through face-to-face assessments. Meet our staff at the ROC.
VANTAGE POINT (Youth Receiving Center)
1189 E. 300 N.
Vantage Point provides 24-hour a day, 7 days a week crisis residential services for male and female youth ages 10-17 who are at risk of becoming runaways (or are runaways) or experiencing serious parent-child conflicts at home.
The Recovery Outreach Center (ROC) provides 24-hour a day crisis mental health services to all age groups in Utah and Wasatch Counties. Our program operates a 24 hour crisis mental health line (801-373-7393) and also several other services listed and described below. Our goal is to ensure that immediate access to mental health evaluations and consultations be provided to the community. We also partner closely with local law enforcement and can provide Mobile Crisis Outreach (MCOT) when necessary. We have round the clock master level therapists and peer support specialists who are trained to respond to suicide and other crisis mental health issues.
MCOT (Mobile Crisis Outreach Team)
Mobile Crisis Outreach Teams provide support to individuals and families in the community, at times partnering and responding with law enforcement. Where possible crisis mental health services are facilitated at the Recovery Outreach Center, but there are occasions where emergent mental health services need to be provided to community members in their home or place of crisis. Regardless of a person’s insurance, mobile mental health services can be provided. Please talk with our crisis line staff to inquire further about this resource for you, a loved one or someone you may be concerned about.
Family Assessment Stabilization Team (Daytime Crisis)
The Family Assessment Stabilization Team (FAST team) focuses on timely intervention and prevention to both youth and adults who may be experiencing a mental health crisis. FAST includes: 24-hour access to evaluation and consultation, Mobile Crisis Outreach (as appropriate) in the community, short-term day services at the Recovery Outreach Center (ROC). The FAST team provides assessment, prevention, crisis resolution, consultation, and follow-up services while working closely with other community agencies and providers.
Bridge Team (An ACT-like Model)
The Bridge program was created to provide more intensive community support for individuals transitioning from inpatient care to less-restrictive settings as well as to those individuals needing more intensive services to live successfully in the community. The Bridge program is based on an Assertive Community Treatment (ACT) model of care but has been tailored to meet local needs. The Bridge team delivers in-home services to individuals whose illness prevents them from successfully participating in services delivered in a more traditional setting. This concept is known as “a hospital without walls”.
Intensive Residential Treatment (IRT)
IRT is a residential care/treatment program to help adults with chronic mental illness by providing resources, services, and opportunities as an alternative to psychiatric hospitalization. IRT is a 16 bed residential facility serving both men and women. IRT is staffed with 24-hour, 7-days a week personnel including a nurse. Services provided include: assessment, individual therapy, group therapy, skills development, case management, day treatment, and medication management. A psychiatrist makes rounds bi-weekly and is available on-call, 24-hours a day. At this time, IRT admissions must be initiated following a crisis evaluation.
Inpatient services are provided to Medicaid clients in Utah County by contracts with several local hospitals: Utah Valley Regional Medical Center (Provo), Provo Canyon Behavioral Hospital (Orem), and Mountainview Hospital (Payson).
Utah State Hospital (USH)
The Utah State Hospital operates under the direction of the Utah Department of Human Services and provides longer term care and more intensive treatment for individuals. Referrals to the Utah State Hospital are made by Wasatch Mental Health (or other local community mental health centers in Utah) or by a Utah State District Court Judge (for forensic units). Wasatch Mental Health provides a staff liaison to both the Adult and Child/Youth programs to monitor progress and assist with discharge planning and follow up care. Both Utah and Wasatch counties are allocated a limited number of USH beds according to population census.